Responsible Gaming at q22
Gaming should be fun. Here at q22 you can find tools and guidance to help you stay in control of your gaming.
Our Commitment
q22 is always working to provide a safe and enjoyable experience for gaming fans in Myanmar. We understand that gaming can become a problem that spirals out of control. That is why we have built practical tools to help players maintain control for themselves.
Gaming is not a way to earn income — it is entertainment only. Before you start a gaming session, set a budget for it and only play with an amount you can accept losing. All players on our platform must be 21 or older, and personal control tools are available to use at any time.
If you feel that gaming is affecting your life, recognising that is the first and most important step. Support and tools from q22 are available — just reach out and use them. We operate on the principle that gaming should never become a life problem for you or your family.
Protection Tools
21+ Age Restriction
All players on the q22 platform must be 21 or older. We strictly restrict access for anyone who does not meet the age requirement. This is our firm, unchanging policy to protect minors.
Deposit Limits
Players can set their own daily, weekly, or monthly deposit limits. This tool is very useful for anyone who wants to manage their budget and reduce losses.
Time-Out
You can take a temporary break from playing for one to four weeks to help you stay in control. During this period you cannot log in or spend money — it is a way to step away for a while.
Self-Exclusion
If you want to stop playing for a longer period, you can use the self-exclusion tool. During that period, our system will lock your account and it can only be reopened once the period ends.
Play Time Limit
You can check how much time you have spent playing each day and set your own time period limits. Being able to view your play time history helps a lot with self-control.
24/7 Support
If you have any gambling-related problems, q22's 24/7 live chat support is available in Burmese to help you right away. You can also reach us by email, and our staff handle gambling concerns with full confidentiality.
Warning Signs of Problem Gambling
If gambling is starting to affect your health, finances, or relationships, check yourself against the signs below —
- You keep gambling with the intention of winning back money you have lost
- You have tried to stop or cut down on gambling but have not been able to
- You continue gambling even when it is causing serious harm to your family, work, or education
- You take out loans or sell belongings to fund your gambling
- You hide your gambling from family and friends
- You feel stressed, angry, or anxious when gambling is not going well
- You feel unable to control the urge to gamble
If you recognise any of these signs in yourself, contact our support team right away — it takes courage, not weakness, to do so.
Self-Control Step by Step
You can use the self-control tools in your q22 account through the following steps:
Log in to your account and open Settings
Log in to q22 and go to "Account Settings" — look for the responsible gaming section.
Choose the type of limit
Select a deposit limit, play time limit, or time-out, then set the amount or duration.
Confirm and let it take effect immediately
Once you confirm the setting it takes effect immediately, and there is a 24-hour notice period required to change it.
Contact us if you need help
If you need self-exclusion, you can request it via live chat and our staff will assist you with everything required.
Responsible Gaming Guide
Always treat gambling as entertainment only, not as a main activity in your life. Before you play, decide in advance how much you can afford to lose, and stop when that amount is gone.
Avoid gambling when you are drunk, intoxicated, or under stress. Do not expect gambling to solve a financial problem — it can lead to even greater losses.
Being open with family or friends about your gambling is a good sign of healthy balance. If they tell you it is time to stop, listen to that advice with respect. Gambling should never damage the trust of your family and loved ones — if you are not sure it is still within that line, it is time to stop.
Worth remembering — research shows that players who set limits before problems arise enjoy their experience more and play for longer. Being a responsible player makes for a better time overall.
How to Get Support
q22 Support
If you have any gambling-related problems, you can contact q22's 24/7 support at any time. Our team can assist you in Burmese and will provide whatever help is needed with gambling-related issues. All contact is kept strictly confidential.
Responsible Gaming at q22
Be a responsible player and keep enjoying q22's games. Set your limits and explore all the different game types available.